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currently accepting orders and delivery within the UAE & GCC.

Once you have placed an order, you will receive a confirmation email with the invoice and the order number. You will also receive an email when your order is dispatched.

Please note that you will have to show a valid ID to sign and receive the order.

Fees and Time

Local delivery within UAE(usually within 24 Hours):

• Free of charge 

GCC Countries Delivery

• Standard Delivery ( usually within 5 - 7 Working Day )

Disclaimer

All products are subject to availability. In the event of any supply difficulties, we have the right to contact the customer to agree on a suitable exchange or to cancel the order if they wish to do so.

We deliver to the address provided by the customer, but in case the customer does not collect the order, a fee might be applicable when attempting a redeliver, changing the address or when the order needs to be returned to us. Therefore, please make sure to include the correct address and phone number to contact you. The customer is responsible for providing the correct details.

Orders placed during official holidays will be registered on the first working day.

During the festive and sales seasons, there might be delays on your order. We are not responsible for late deliveries for any reason outside our control.

General Exchange Policy

We no longer accept refunds or returns. However, we offer exchanges subject to the conditions below.

EXCHANGE PROCESS

To request an exchange, please contact us and provide your order details.

Please ensure that the product is in its original condition (unworn, in the same condition it was delivered, with no make-up stains, and no perfume).

The order will be inspected before we approve the exchange. Please allow 2-4 working days for the inspection process.

If the exchange process is denied, the item will be sent back to you and a shipping fee will be applicable. Please refer to our Orders and Delivery page.

Damaged and wrong order fulfillment will be exchanged and delivered free of charge once we approve the exchange.

CANCELLATION AND CHANGES

To cancel or make a change to your order, kindly contact us. Once an order has been delivered or dispatched, we cannot accept any request to cancel or return. Please follow the exchange process within 7 days of receiving your order.

DAMAGED OR WRONG ORDERS

If the order is damaged or if you received the wrong order, please follow the exchange process within 7 days of receiving your order.

DISCLAIMER

Exchanges of an item for any reason are subject to availability.

Exchanges will apply only to orders made through the website.

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Reasons to Choose Air Cotton:

1. Breathability: Air Cotton is highly breathable, allowing air to flow through the fabric, which helps regulate body temperature and keeps you cool, especially in hot or humid conditions.
2. Softness: The fabric is exceptionally soft and gentle on the skin, making it comfortable to wear for long periods. This makes it ideal for clothing like t-shirts, undergarments, and summer dresses.
3. Lightweight: Air Cotton is incredibly lightweight, which adds to the comfort, especially in hot weather. It doesn’t feel heavy or restrictive, making it perfect for everyday wear.
4. Moisture-Wicking: This fabric tends to have good moisture-wicking properties, helping to absorb sweat and keep you dry, making it suitable for activewear or clothing intended for warm climates.
5. Durability: Despite being lightweight, Air Cotton is durable and can withstand regular wear and washing, maintaining its softness and shape over time.
6. Sustainability: As it is made from cotton, a natural and biodegradable fiber, Air Cotton is a more eco-friendly choice compared to synthetic fabrics, contributing to sustainable fashion.
7. Versatility: The fabric’s lightness and softness make it versatile, suitable for a variety of clothing items such as shirts, dresses, loungewear, and even baby clothing.